Test Center Administrator

Position Information Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana.
Learn More Position Title Test Center Administrator About this Opportunity The Testing Center welcomes applications for a Test Center Administrator.
This position provides the opportunity to work in a thriving Testing Center offering educational, placement and distance education examinations for Ball State students as well as the community.
The incumbent will be an active participant in the growth and advancement of helping individuals reach their educational and career goals.
Ball State offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay.
Our Statement on Inclusiveness At Ball State University, inclusiveness is one of the enduring values and informs all of our work.
We define ‘inclusiveness’ as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.
’ As such, this value incorporates a commitment to inclusive excellence and freedom of expression.
Salary Grade 8 Wages Begin At 13.
65 FLSA Non-Exempt Hrs/Week 40 Pre-Employment Screening Requires successful completion of a background check.
Position Function Serve as a test center administrator to examinees visiting the Testing Center.
Provide reception assistance to clients both over the phone and in person as well as to provide support to Testing Center personnel.
Minimum Education Up to eighteen months of specialized training beyond high school in office administration, secretarial, or related field or equivalent.
Minimum Experience Over one through three years of experience in an office environment; ability to pass and maintain annual certification issued by testing vendors.
Minimum Other Basic computer skills and customer service experience.
Authorization to work in the US Candidates for searches must have current authorization to be employed in the U.
S.
without employer sponsorship.
Preferred Education Preferred Experience Additional office experience.
Experience in standardized test administration.
Preferred Other Position Title(s) Supervised None.
EEO Statement Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community.
Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply.
All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis.
Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs.
We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation.
We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana: https://www.
bsu.
edu/about/live-near-your-work There's more to discover IN Indiana! Visit the following link to learn more: IN Indiana Department Counseling & Health Services:152020 Department Information Department Email or Phone Number 765-2851290 Duties & Responsibilities Ranking 1 Job Duty Provide reception assistance by answering queries regarding testing services and/or directing clients appropriately both by phone and in person.
Ranking 2 Job Duty Assist clients by facilitating the required check-in process specific to each program (Counseling Center, CBT, Placement, etc.
); check identification; provide the proper paperwork to be completed; state/explain policies and procedures; escort to appropriate lab; maintain confidentiality and required security standards throughout the process.
Ranking 3 Job Duty Assist with the administration of a variety of computer-based testing programs such as GRE, Praxis, GMAT, TOEFL, and MCAT; includes assist candidates with paperwork, launch workstations, monitor exams, and communicate potential security issues; annual certification for ETS/Prometric and Pearson VUE is required.
Ranking 4 Job Duty Assist with the administration of a variety of exams offered during times set by the director and departments on campus while adhering to their specific requirements.
Ranking 5 Job Duty Assist with maintenance of testing calendar; includes schedule clients, record attendance, track inventory, and communicate potential conflicts.
Ranking 6 Job Duty Check in/out departmental office equipment/supplies (laptops, projectors, etc.
); maintain office supplies; monitor testing supplies and communicate with director when necessary to reorder; deliver Bursar deposits as needed.
Ranking 7 Job Duty Clean desktops and monitors, sanitize headsets, and maintain orderliness of computer labs on a regular basis; maintain a professional and orderly reception area.
Ranking 8 Job Duty Assist with the administration, scoring and profiling of career and psychodiagnostic assessments for the Counseling Center; assist with the preparation of testing results utilized in the Counseling Center’s outreach programming; maintain the highest level of confidentiality with regard to Counseling Center clients.
Ranking 9 Job Duty Perform other related duties as assigned.
Ranking 10 Job Duty Maintain regular and predictable attendance.
Posting Detail Information Posting Number 202301382SF Desired Start Date 01/15/2024 Position End Date (if temporary) Open Date 12/01/2023 Close Date 01/02/2024 Open Until Filled No Special Instructions Summary Information for Applications Requiring a Cover Letter In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experiences align with the elements of the position description (or leadership profile).
In your cover letter, please also describe how you have demonstrated a commitment to our University’s enduring values, including inclusiveness, which we define as a commitment ‘to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.
’